Our website, www.eliteeaglescapital.com (“website”) owned and operated by EE V1 Management LTD. (“us” or “we” or “Company”) is committed to maintaining your confidence and trust regarding any information, recorded in any form, about an identified individual, or an individual whose identity may be concluded from the information. This includes but is not limited to, details such as name, email address, mailing address, telephone number, and other information essential to the services provided on our website (“Personal Information”).
We place paramount importance on transparency regarding the data we collect, the reasons behind its collection, how it is used, and our adherence to privacy and data protection regulations.
You have the option to browse our webpages anonymously, although we may collect cookies. However, to access our products or services, whether free or paid, you will need to provide personal information.
Data Collection and Use:
Our aim is to collect only necessary information for the specific service we provide. We primarily collect personal information when you provide it to us directly or grant explicit consent for its submission.
Personal information is gathered when you request information from us, complete an online inquiry, participate in promotions, surveys, or quizzes, purchase or request access to our products/services, join coaching calls, contribute content to our site, sign up for our email list, or request other services or information. We gather and process the minimum information required to deliver our services.
We may share your personal information when mandated by law or when necessary for legal advice, accounting, or compliance purposes.
The information collected undergoes internal review, used to enhance our website’s content, notify visitors of updates, respond to inquiries, and provide services.
Consent and Usage:
This privacy statement explains our general policy and practices for safeguarding data collected, processed, provided, or transferred directly or indirectly by our clients in any form or manner.
Information We Collect:
1.1 You provide us information such as your name, email address, phone number, residential and postal address, gender, age, date of birth, trading skills, experience, approach, history, existing broker(s), investment solutions, source of referral, reasons for accessing performance reports, approximate trading account size, and more when you register on the website or correspond with us via email.
1.2 Your login and password details during the account sign-in process.
1.3 Details of any requests or transactions made through the Service.
1.4 Information about your activity on and interaction with the Site and Services, including your IP address and device/browser information.
1.5 Communications you send us, such as support requests, questions, or problem reports.
1.6 Information you submit to the Site, such as comments, contributions to discussions, or messages to other users.
We may also collect non-personally identifiable information for analysis, site administration, tracking user behaviour, and demographic information. This data, which does not identify individual users, is used solely for internal review and is not shared for commercial purposes.
How We Use Your Information:
3.1 We use the personal information you provide to operate, maintain, and offer the features and functionality of the Service.
3.2 By providing your email address, you consent to receiving Service-related notices and other messages related to changes in the Service, special offers, or features. You may opt out of certain communications at any time.
3.3 Opting out may limit your receipt of email messages regarding updates or offers.
3.4 We may use certain information about you and/or your User Content for purposes such as analysing usage patterns, diagnosing technical issues, ensuring security, and personalising advertisements and promotions.
Use of Your Personal Information:
4.1 We will use the personal information you provide to:
a) Identify you during account sign-in.
b) Provide you with Services.
c) Send you useful information or requested content.
d) Present relevant material or offers based on your location and previous use of the Service.
e) Administer your account.
f) Contact you regarding inquiries.
g) Analyse Service usage to enhance content and Services.
h) For other purposes disclosed during information collection.
Disclosure of Your Information:
5.1 We may share your personally identifiable information with third parties to provide services to you. Personal information may be stored on servers outside our direct control.
5.2 As our business evolves, we may buy or sell assets or business offerings, and customer information may be a transferred asset.
5.3 We may share your personal information with business partners who assist us with hosting, fulfilment, data storage, and security.
5.5 Third-party ad servers or ad networks may serve advertisements or services on our website, collecting your IP address and tracking your interaction with advertisements. We are not responsible for their actions.
How to Correct or Remove Information:
If you wish to have your personal information removed from our records or updated, or if you have any concerns or questions about your personal information, please contact us using our Contact Us page.
Changes, Updates, and Effective Date:
You can opt out of having your voluntarily provided personal information retained, used for secondary purposes, or disclosed to third parties by contacting us via email or telephone.
9.2 Cookies are identifiers sent to your computer’s hard drive through your browser. They enable our systems to recognise your browser. You can accept or decline cookies by modifying your browser settings.
9.3 Web beacons are transparent image files used to monitor website navigation. We may use web beacons in association with cookies to understand user interaction with site pages.
10.1 We have implemented physical, electronic, and procedural security measures to prevent unauthorised access to personal information. However, we cannot guarantee the confidentiality of information transmitted via email or the Internet.
10.2 To safeguard your personal information, never share your password, and change it immediately if you suspect it has been compromised.